In order to attract and maintain Clients, Duggan Brothers (Contractors) Limited must give and be seen to give a service of the highest quality. To achieve this objective and remain competitive it is essential that all our operations are carried out in the most efficient and cost effective manner and that everyone in the company adopts a policy of "Right First Time".
The company's policy is to maintain and improve where possible its record of providing buildings of the highest quality in conformance with the Client's specified requirements, on time, safely and within budget. To this end we must endeavour to work as a team in a spirit of co-operation with the Client and their professional representatives.
Management will continue to communicate to the organisation the importance of meeting customer as well as statutory and regulatory requirements. It is essential that everyone working in the company is fully aware of their role within the organisation and their responsibility for carrying out this function to the highest standard as part of an overall team effort.
The company’s ongoing success is dependent on the quality and commitment of its management and staff and it is intended that the necessary investment in training, equipment and facilities will be provided to ensure this commitment achieves it's maximum potential.
The Directors of the Company are totally committed to the above policies and the maintenance of ISO 9001: 2008 and will continually review and improve the effectiveness of the quality management system and request the co-operation and assistance of all to this end.